At Natural Commerce, we value our community. You trust us with your information, and we’re serious about that responsibility. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat personal information we collect or receive. We know you care about your privacy, too, so we provide settings that allow you to control how certain information is used on Natural Commerce. This policy explains our privacy practices for Natural Commerce.com (the “Site”), Natural Commerce’s mobile applications (the “Apps”) and services provided by Natural Commerce, Inc. (collectively, “Natural Commerce”). By visiting the Site or using the Apps, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Current Policy Published

January 08, 2014

Verified Best Practices

Information Collected or Received Natural Commerce will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

As a Natural Commerce member you are required to provide a valid email address at registration and choose a username or alias that may represent your identity on Natural Commerce.

Depending on which services you choose to use, Natural Commerce may require additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. Natural Commerce may contact individual shop owners to confidentially request more information about their shops or items listed on the Site, to ensure compliance with our rules. Certain products or services on Natural Commerce may require you to complete an application; any information you submit through the application processes will not be displayed publicly and will only be used internally by Natural Commerce, unless otherwise specified.

You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to be publicly displayed in connection with your account and activity.

Natural Commerce automatically receives and records some information from your browser or your mobile device when you visit the Site or use the Apps, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site or on the Apps. This information helps us analyze and understand how the Site and the Apps work for members and visitors, and provide a more personalized experience for members and visitors. For more information about online tracking tools (including flash cookies) and how we use them, see our Cookies & Tracking Technologies page or the section below in this policy on “Information Sharing & Disclosure.”

Natural Commerce may receive or collect information (for example: an email address) about a person who is not yet a registered Natural Commerce member (a “non-member”) in connection with certain Natural Commerce features, including but not limited to: a non-member subscribing to an Natural Commerce newsletter, a member inviting a non-member to visit the Site, a non-member engaging in a transaction, or a member sending a gift card code to a non-member. Non-member information is used only for the purpose it was originally submitted to Natural Commerce. A non-member can contact Natural Commerce Support if they do not want Natural Commerce to retain their information.

Natural Commerce uses the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online marketing, to contact members or interested parties, and for general research and aggregate reporting.

Natural Commerce’s Terms of Use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Site, our Apps, or services by minors.

Choice & Control

We know members of our community value having control over their own information, and therefore Natural Commerce gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you.

If you no longer wish to use Natural Commerce’s services or receive service-related messages, then you may close your account.

Messages From Natural Commerce

On occasion, Natural Commerce will contact you. Primarily, messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. In some situations, Natural Commerce may contact you by telephone, SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features you my find of interest.

Some messages from Natural Commerce are service-related and required for members. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence with Natural Commerce’s support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Natural Commerce, unless you close your account.

As a member, Natural Commerce may also send you messages related to certain features or your activity on the Site or Apps. Natural Commerce may also send you news or updates about changes to our Site, Apps, or services. By default, members will receive these messages via email or push notifications through the Apps, but you may choose to opt-out of getting certain messages through the settings on your Natural Commerce account or mobile device.

Natural Commerce offers optional email newsletters. When you register for an account, or choose to subscribe, you will receive newsletters from us. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails. Non-members may subscribe by providing an email address, which will only be used by Natural Commerce for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.

Information Sharing & Disclosure

We want to respect your privacy. Natural Commerce will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

Natural Commerce limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

As part of the buying and selling process, Natural Commerce will facilitate the sharing of information between the two members involved in the transaction. As part of the buying or selling process, you may obtain another Natural Commerce member’s email address, shipping address, payment information, and/or other information. As described in Natural Commerce’s Terms of Use, you have a limited license to use this information only for Natural Commerce-related communications or for Natural Commerce-facilitated transactions. Natural Commerce has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Natural Commerce member to your email or physical mailing list.

Natural Commerce may release your personal information to a third-party in order to protect, establish, or exercise our legal rights or defend against legal claims; comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Natural Commerce’s Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright and Intellectual Property Policy, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Natural Commerce may disclose a name, address, country, phone number, email address and company name.

Natural Commerce is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through Natural Commerce’s services. Natural Commerce may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. Natural Commerce may share aggregated demographic information with business partners.

In some cases, Natural Commerce may choose to buy or sell assets. In these types of transactions (such as a sale, merger, liquidation, receivership or transfer of all or substantially all of Natural Commerce’s assets), member information is typically one of the business assets that is transferred. In the event that Natural Commerce transfers information about you, Natural Commerce will notify you by email or by putting a prominent notice on the Site and the App, and you will be afforded an opportunity to opt-out before information about you becomes subject to a different privacy policy.

Third-party plug-ins also may collect information about your use of the Site. For example, when you a load a page on Natural Commerce that has a social plug-in from a third-party site or service, such as a Like or Send button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site. In addition, certain cookies and other tracking mechanisms on our site are used by third parties for targeted online marketing and other purposes. These technologies allow a partner to recognize your computer or mobile device each time you visit Natural Commerce, but do not allow access to personally identifiable information from Natural Commerce. Natural Commerce does not have access or control over these third-party technologies, and they are not covered by our privacy policy. For more information, see our Cookies & Tracking Technologies page. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. And you may opt out of the use of cookies by Google Analytics here. Additionally, you may remove yourself from the targeted advertising of companies participating in the Digital Advertising Alliance program by opting out here. Although our website currently does not respond to “do not track” browser headers, you can limit tracking by taking these steps.

We can only speak for ourselves; this policy does not apply to the practices of third parties that Natural Commerce does not own or control, or individuals that Natural Commerce does not employ or manage. If you provide your information to others on Natural Commerce or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Natural Commerce does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Natural Commerce is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Natural Commerce Site or Apps. We encourage you to ask questions before you disclose your personal information to others.

Data Retention

Natural Commerce will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Natural Commerce to use your information to provide you services, you may close your account. Natural Commerce will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.

Privacy Policy Changes

Natural Commerce reserves the right to modify this privacy policy at any time, so please review it periodically. We’ll communicate changes by posting a notice on the Site or the Apps. If we make material changes to this policy, prior to the change becoming effective, you will be notified here, by email, in the version notes on the Apps’ platform, or other places Natural Commerce deems appropriate.

Contacting Natural Commerce

If you have questions about personal information or suggestions you can contact Natural Commerce’s Support team on our Contact page or email us.